bhaji 99 Privacy Policy

This privacy policy describes in detail our practices regarding the storage, processing, and protection of personal information of bhaji 99 users. By using our platform, you agree to the terms of this policy. This policy should be read together with our Terms and Conditions, as both documents together fully define the rights and responsibilities of the user.

1. Types of Collected Information

We collect two types of information — what you provide directly and what is automatically collected through your use of the platform. In both cases, information is collected solely for the purpose of providing the service.

1.1 Information Provided Directly

Information you provide during account registration and management:

• Full name and date of birth (for age verification)
• Email address and mobile number
• National ID card or passport number (for identity verification)
• Payment information — bKash, Nagad, Rocket or bank account details
• Residential address
• Any information shared when contacting support

1.2 Automatically Collected Information

When you use our website or app, some information is automatically collected through technical means:

• Device type, operating system and browser
• IP address and connection location
• Page visits, session duration and navigation patterns
• Information obtained from cookies and similar tracking technologies
• Login time and logout time

2. Purpose of Using Information

bhaji 99 uses your information only for specific legitimate purposes. Information is not used for any unrelated purpose.

• For creating and managing your account
• To process deposits and withdrawals
• For identity verification and age confirmation (to comply with the 21+ rule)
• To resolve issues through customer support
• To prevent security threats and fraud
• To analyse and improve platform performance
• To meet legal obligations
• To send relevant offers and promotional information with your consent

3. Information Storage and Protection

All your information is stored on secure servers using SSL encryption technology. We use industry-standard security measures such as data encryption (AES-256), firewall protection, and regular security audits.

Information is retained while your account is active. Even after an account is closed, information may be kept for a defined period for legal reasons.

4. Sharing Information with Third Parties

bhaji 99 never sells your information. However, to provide the service, information may be shared with trusted partners in limited circumstances:

4.1 Payment Service Providers

The necessary payment information is sent to bKash, Nagad, Rocket and bank account processors to complete financial transactions. This information is used only to complete the transaction.

4.2 Game Software Providers

Only technical information related to gaming sessions is shared with game studios such as Pragmatic Play, PG Soft, JILI, Evolution, and Spribe. Personal identity information is not shared.

4.3 Legal Authorities

We may be required to provide information to the relevant authorities under a legal obligation or court order.

5. Cookies and Tracking Technologies

Our website uses cookies. Cookies are small data files stored in your browser.

5.1 Types of Cookies

• Essential Cookies: For login state and security — these cannot be disabled.
• Functional Cookies: To remember language preferences and interface settings.
• Analytics Cookies: To understand website usage — these are optional.

You can disable optional cookies from your browser settings. However, this may affect some functionality.

6. User Rights

You have the following rights over your own information and bhaji 99 fully respects these rights:

• Right of Access: You may request a copy of the information stored about you at any time.
• Right to Rectification: You may request correction of inaccurate or outdated information.
• Right to Erasure: You may request deletion of your information if certain conditions are met.
• Right to Restrict Processing: You may request that the use of your information for a specific purpose be stopped.
• Right to Withdraw Consent: Consent given for marketing communications may be withdrawn at any time.
• Right to Data Portability: You may request that your information be provided in a structured format.

To exercise these rights, contact our support team. The Responsible Gaming section has separate arrangements for setting gaming limits and account breaks.

7. Protection of Minors

bhaji 99 strictly follows a 21+ policy. We do not knowingly collect information from anyone under the age of 21. Age verification is mandatory at the time of account registration. If we become aware that information from a minor has been collected, it will be deleted immediately and the relevant account will be closed.

8. International Data Transfers

Your information may be processed on servers located outside Bangladesh. In such cases, we ensure that adequate data protection measures are in place in the destination country and that your information remains protected to the same standard of security.

9. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of those websites. If you visit a bank or payment service website, please read their own privacy policy.

10. Changes to the Policy

bhaji 99 reserves the right to amend this privacy policy at any time. For significant changes, we will provide notice to the registered email or on the platform. Continuing to use the platform after a change means you agree to the new policy.

For more details related to your account usage, see the FAQ section, where you will find answers to common questions.

11. Applicable Law

This privacy policy is governed by the laws of Bangladesh and the regulations relating to digital security. In the event of any dispute, the courts of Bangladesh shall be the sole authority with jurisdiction.