bhaji 99 Terms and Conditions

These terms and conditions ("Terms") govern the use of the bhaji 99 platform and all services under it. By using this website, mobile application and other related services, you agree to be legally bound by these Terms.

These Terms apply in both English and Bengali. In case of any conflict between the two versions, the Bengali version will take precedence. bhaji 99 reserves the right to change, amend or update these Terms at any time without notice. Updated Terms take effect as soon as they are published on the site.

For more information related to this site, visit our About Us page, where a general introduction to and purpose of bhaji 99 is provided in detail.

1.1 Scope of Terms

These Terms apply to all transactions, communications and activities between users and bhaji 99. This includes: casino games, sports betting, live casino, bonus claims, payment transactions and customer support services.

1.2 Relationship with Other Policies

Alongside these Terms, bhaji 99's Privacy Policy contains detailed rules on how user information is collected, stored and used. Both documents should be read together.

Providing accurate and complete information is mandatory when opening an account on bhaji 99. If an account is opened with false or misleading information, the platform reserves the right to close it at any time, and any deposits or winnings in that account may be forfeited.

2.1 Registration Requirements

• Each person may open only one account. If multiple accounts belonging to the same person are found, all of them will be closed.
• The security of the username, password and account is entirely the user's responsibility.
• Sharing account details with any third party is strictly prohibited.
• The mobile number and email address provided at registration must be active and accurate.

2.2 KYC Verification

Identity verification (KYC) may be requested before withdrawals above a certain limit or when the platform deems it necessary. In such cases, government-issued documents such as a National ID (NID), passport or driving licence may be required. Transactions may be held until verification is complete.

2.3 Account Security

Any suspicious activity on an account should be reported to the bhaji 99 support team immediately. It is recommended to keep the account secure using OTP verification.

All casino and betting activities on bhaji 99 are for persons aged 21 or above only. Account registration and use of services by any minor or person under the age of 21 is strictly prohibited.

At the time of registration, users must confirm for themselves that they are 21 years of age or older and are eligible to participate in online gaming and betting under the laws applicable in their area.

3.1 Geographic Restrictions

Users are responsible for staying informed about the legal situation in their own country or region. Using bhaji 99 from a region where online gaming is restricted is prohibited, and in such cases the full legal responsibility lies with the user.

The following payment methods are accepted for deposits and withdrawals on bhaji 99: bKash, Nagad, Rocket and bank transfer (including Dutch-Bangla Bank, BRAC Bank, Islami Bank and other major banks).

4.1 Deposit Terms

• The minimum deposit amount is ৳500.
• Only the payment method in the account holder's own name may be used — deposits via third parties are prohibited.
• Deposited funds are generally credited to the account within a few minutes; if there is a delay in any case, the support team should be notified.

4.2 Withdrawal Terms

• The minimum withdrawal amount is ৳1,000.
• Standard processing time is within 1 hour.
• Withdrawals can only be made through the same method used for the deposit.
• Withdrawals may be held if the wagering requirements of any active bonus have not been met.

4.3 Suspicious Transactions

If money laundering or fraudulent activity is suspected, bhaji 99 reserves the right to hold any transaction and conduct an investigation. The relevant account may be temporarily suspended during this time.

All bonuses and promotions available on bhaji 99 are offered under specific terms and conditions. Accepting a bonus means agreeing to the associated terms.

5.1 Welcome Bonus

A 200% bonus is available on the first deposit, up to a maximum of ৳15,000. A 15x wagering requirement must be met before this bonus can be withdrawn. Example: depositing ৳1,000 gives a ৳2,000 bonus — balance becomes ৳3,000 — ৳2,000 × 15 = ৳30,000 must be wagered before withdrawal.

5.2 General Bonus Terms

• Bonus funds cannot be converted directly to cash until the wagering requirements have been met.
• A separate wagering rate and validity period applies to each bonus — read the specific terms of each offer.
• Multiple bonuses cannot be combined at the same time unless explicitly stated.
• If evidence of bonus abuse is found, bhaji 99 reserves the right to cancel the bonus.
• The terms for the weekly reload bonus, slots bonus, cricket deposit reward, birthday gift and referral reward will be stated separately with each offer.

5.3 Cashback Benefit

VIP members receive cashback on their weekly net losses. The cashback amount depends on the VIP level and is provided as a benefit, not a guaranteed commitment. Specific wagering requirements also apply to cashback.

All games and betting sections on bhaji 99 operate according to specific rules. Each game or betting market has its own rules, which can be found in the relevant section.

6.1 Betting Limits

Minimum and maximum bet amounts are displayed for each game or market. bhaji 99 reserves the right to change betting limits at any time.

6.2 Technical Errors

If a software or server error causes an incorrect result to be shown, that bet will be considered void and the stake will be refunded. bhaji 99 reserves the right to withhold payment of any abnormal winnings resulting from an error.

6.3 Automated Play Prohibited

Playing games using robots, scripts, bots or any other automated method is strictly prohibited. If such activity is detected, the account will be closed immediately.

6.4 Collusion and Fraud

Colluding with other players to manipulate games or any kind of fraudulent activity is strictly prohibited. If proven, all funds in the account will be forfeited.

bhaji 99 may suspend or permanently close any account without prior notice in any of the following circumstances:

• Any part of these Terms is violated.
• A false identity or false information is used.
• Multiple accounts are operated.
• Evidence of bonus abuse is found.
• Suspicious or fraudulent transactions are detected.
• Account hacking or unauthorised access occurs.

7.1 Closure at User's Own Request

Users may also apply to close their account through the support team. In this case, any active bonuses will be cancelled and funds free of wagering requirements may be withdrawn.

bhaji 99 believes that gaming is an enjoyable form of entertainment — and the platform takes active steps to ensure it does not become an addiction. Users are advised to set their own limits.

Users who request it can access deposit limits, loss limits and temporary or permanent self-exclusion. For more details on this, read the Responsible Gaming Policy page.

• If signs of problem gambling appear, seek help immediately.
• Never bet beyond your budget.
• Avoid gaming while under the influence of alcohol or any other substance.
• The 21+ age policy is strictly enforced.

All content on the bhaji 99 website and app — design, logos, text, graphics, software and databases — is owned by bhaji 99 or its content providers and is protected by copyright, trademark and other intellectual property laws.

Users may use the site for personal and non-commercial purposes. Reproducing, distributing, modifying or using any part of the site commercially without prior permission from bhaji 99 is prohibited.

bhaji 99 provides the platform on an "as is" basis. To the maximum extent permitted by applicable law, bhaji 99 accepts no liability in the following cases:

• A game or bet is interrupted due to internet disconnection or server error.
• A transaction is delayed due to a problem with a third-party payment provider.
• Loss occurs due to a security failure on the user's own device or account.
• Any indirect or consequential financial loss arising from gaming activity.

Users participate in casino and betting activities voluntarily and of their own accord — they bear full responsibility for the outcome.

These Terms have been prepared in accordance with applicable international online gaming regulations. If any dispute arises between a user and bhaji 99, an attempt must first be made to resolve it through discussion via the support team.

11.1 Complaint Submission Process

Any complaint or dispute must first be reported via bhaji 99's live chat or email. If a complaint is not resolved at the initial stage, a more formal process will be followed.

11.2 Time Limit

Any dispute relating to a transaction or game must be reported within 30 days of the incident. Complaints filed after the set period may not be accepted.

If you have any questions about these Terms or anything is unclear, please contact the bhaji 99 support team. Support is available seven days a week, 24 hours a day in both Bengali and English.

• Live Chat: Click the chat icon at the bottom right corner of the site.
• Email: [email protected]

For quick answers to common questions, check the frequently asked questions on the FAQ page.